Privacy Policy

At Lotus Mart Indian Grocery, we are committed to protecting your privacy and safeguarding your personal information. This Privacy Policy outlines how we collect, use, and protect the data you provide to us when you visit our store or use our website.

Information We Collect

We may collect personal information such as your name, phone number, email address, and delivery address when you make a purchase, subscribe to updates, or contact us. We also collect non-personal information such as browser type, IP address, and pages visited on our website for analytics purposes.

How We Use Your Information

Your personal information is used to process orders, respond to inquiries, provide customer service, and send promotional updates (only if you have opted in). Non-personal data helps us improve our website and services.

Data Protection

We take data security seriously. Your information is stored securely and is accessible only to authorized staff. We do not sell, trade, or share your personal data with third parties unless required by law or to fulfill a service (e.g., delivery partner).

Cookies

Our website may use cookies to enhance user experience. You can modify your browser settings to decline cookies if you prefer.

Third-Party Links

Our website may contain links to external sites. We are not responsible for the privacy practices of those websites.

Your Rights

You may request access to, update, or delete your personal information by contacting us at lotusmart22@gmail.com.

Policy Updates

We may update this Privacy Policy from time to time. All changes will be posted on this page.

Contact Us

For questions or concerns about your data, please contact us at:
📧 lotusmart22@gmail.com | 📞 (02) 4243 1400 | 📞 (+61478244906